Website Terms of Use

Ohtsuka Chemical Industrial Co., Ltd. (the "Company") recognizes the importance of protecting personal information. In order to remain a company trusted by society, the Company complies with the Act on the Protection of Personal Information of Japan (the "Act") and other applicable laws, regulations and guidelines with regard to the personal information it obtains and uses in its business operations, and establishes this Privacy Policy (the "Policy") as follows.

• 1. Definition of personal information

  In this Policy, "personal information" means personal information as defined in the Act, that is, information about a living individual that can identify the specific individual by name, date of birth, address, telephone number, e-mail address or other descriptions (including information that can be readily collated with other information and thereby identify the specific individual), or information that contains an individual identification code.

• 2. Personal information we obtain and how we obtain it

  The Company obtains the following personal information by lawful and fair means.

  （1）Information you provide through the inquiry form or the sample request form

  Company name, name, name in katakana, e-mail address, telephone number, postal code, address and details of your inquiry (the items differ depending on the form)

  （2）Information you provide when making inquiries by telephone, e-mail, fax, mail, etc.

  Company name, name, contact information, details of your inquiry, etc.

  （3）Information you provide in business negotiations and transactions

  Company name, department, title, name and contact information of the person in charge at our business partners (including information on business cards), etc.

  （4）Information you provide when applying for employment

  Name, contact information, information contained in resumes and career histories, etc.

• 3. Purposes of use of personal information

  The Company uses the personal information it obtains within the scope of the following purposes. If the Company uses personal information for any other purpose, it will obtain your consent in advance.
  ・To answer and respond to inquiries and requests for materials or samples
  ・To send materials and product samples
  ・To propose our products, prepare quotations, accept orders, deliver products and provide after-sales services
  ・To conclude and perform contracts, and to handle administrative procedures for transactions such as invoicing and payment
  ・To provide information on new products, exhibitions, etc. related to our products (if you wish us to stop sending such information, please contact "10. Inquiry desk" below)
  ・To conduct employment screening and to contact applicants
  ・To use your opinions and requests to improve our products and services

• 4. Provision of personal information to third parties

  The Company does not provide personal information to third parties without obtaining your consent in advance, except in the following cases:
  ・Where required by laws and regulations
  ・Where necessary for the protection of the life, body or property of an individual and it is difficult to obtain your consent
  ・Where it is necessary to cooperate with a national government organization, a local government or a person entrusted by either of them in performing affairs prescribed by laws and regulations, and obtaining your consent is likely to impede the performance of such affairs
  ・Other cases permitted under the Act

• 5. Entrustment of the handling of personal information

  To the extent necessary to achieve the purposes of use, the Company may outsource operations such as sending products and materials or providing after-sales services, and entrust the handling of personal information to the contractors. In such cases, the Company concludes nondisclosure agreements and other necessary agreements with the contractors and exercises necessary and appropriate supervision over them.

• 6. Use of an external service for the inquiry forms

  The inquiry form and the sample request form on the Site use "Microsoft Forms," a cloud service provided by Microsoft Corporation. The information you enter is stored in Microsoft Corporation's data centers located in the United States of America, and is sent to our staff by e-mail.
  The Company uses this service after confirming that, under its agreement with Microsoft Corporation, Microsoft Corporation does not handle your personal information. The Company also implements the measures described in "7. Security measures" below based on its understanding of the personal information protection system of the United States of America. For information on that system, please refer to the information published on the website of the Personal Information Protection Commission of Japan.

• 7. Security measures

  To prevent leakage, loss or damage of personal information, the Company takes the following measures.
  ・The Company has established internal rules on the handling of personal information and ensures that its employees and others concerned are fully informed of them.
  ・The Company has appointed a person responsible for the handling of personal information, limits the employees who handle it, and provides training on a regular basis.
  ・The Company controls access rights to the systems and devices that handle personal information and takes measures against unauthorized access, computer viruses, etc.
  ・When personal information is handled in a foreign country, the Company implements security measures based on its understanding of the personal information protection system of that country.

• 8. Requests for disclosure, etc. of retained personal data

  When you request notification of the purposes of use, disclosure, correction, addition or deletion, suspension of use or erasure, suspension of provision to third parties, or disclosure of records of provision to third parties with regard to your retained personal data held by the Company, the Company will respond without delay in accordance with the applicable laws after confirming your identity.
  Please contact "10. Inquiry desk" below. We will inform you of the procedures and the documents required.

• 9. Changes to this Policy

  The Company may review and change this Policy in response to amendments to laws and regulations, changes in its business, etc. The changed Policy shall take effect when it is posted on this page. If the Company makes any important changes, it will announce them on the Site.

• 10. Inquiry desk

  For questions, consultations, complaints or requests regarding the handling of personal information, please contact:
  Administrative Department, Ohtsuka Chemical Industrial Co., Ltd.
  168 Shimoosaka, Kawagoe City, Saitama 350-0812, Japan
  Phone: +81-49-231-1235 (main)　Hours: 9:00–17:00 JST, weekdays except Japanese holidays

  Name, address and representative of the business operator

  Ohtsuka Chemical Industrial Co., Ltd.
  168 Shimoosaka, Kawagoe City, Saitama 350-0812, Japan
  Representative Director: Satoshi Tanaka

  This English version is a translation of the Japanese original. In the event of any discrepancy between the two versions, the Japanese version shall prevail.

  Revised: November 6, 2026